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Untitled document How do I get started? Just click on PLAY NOW and you will be directed to the login page. If you are a new user, click on Registration or New User in the login page. Choose a user name and a password and you are in! Are all US citizens welcome? Due to recent federal legislation, Individuals logging in from various states are banned from playing real money games. Who can join TriviaOnNet Community and Games? Everyone who is of legal age according to the local laws and jurisdiction. How do I retrieve my password? Just click on the "Forgot Password" link located on the right-hand corner of the homepage. The password will be sent to the email you have registered. How do I play the different games? Click on the "Getting Started" link on the top right hand corner of the Homepage to read about the different games. How do I know which answer is the correct one? The correct answer is always highlighted in green and checked. How do I get started? Just click on PLAY NOW and you will be directed to the login page. If you are a new user, click on Registration or New User in the login page. Choose a user name and a password and you are in!What is TriviaOnNet Premium Club? Triviaonnet’s Premium Club is Trivionnet’s elite players club. Premium Club members enjoy exclusive benefits offered solely to members; - Premium Games - special game formats such as Jackpot 21!, Ultimate 15, Excellent 11 and many more. - Sneak Previews – previews and prior access to the newest games. - Unique Categories - questions and categories created solely for Premium Club members. - Special Events – games and tournaments in varying categories that can include significant cash prizes. Free rolls are also part of the Special Events taking place regularly. - Advancing Skill Level - climb the ladder all the way to become a trivia Guru. - Unlimited Play Money- receive automatic top-ups when you run out of your own play money (YA).How do I become a Premium Club member? - Enter into the games lobby. In the top left corner in the personal box you will find an “Upgrade Now” button. Clicking on this button will lead you to the subscription to the Triviaonnet Premium Club Membership page. - Choose your preferred subscription plan and payment method. Click next and a payment details page will open. Fill in the details, click submit. - You will receive a confirmation page on the screen confirming your selected subscription plan. All set. Go back to games by clicking the lobby tab on the bottom left corner of the screen.How much does it cost to upgrade to a Premium Club membership status? The are three subscription plans offered to players willing to join the Triviaonnet Premium Club: 1. Monthly Plan -- $4.99/Month. 2. Quarterly Plan – $12.49/3 Months (savings of 16%) 3. Annual Plan – $39.99/Year (savings of more than 33%)All three plans assure you will enjoy all exclusive benefits offered to Triviaonnet Premium Club members.Can I cancel my subscription to the TON Premium Club Membership? Cancelling your subscription to the Triviaonnet Premium Club is possible at any time. - Enter My Account - Click on Subscription Info - Click on Cancel Subscription - Check in one of two cancellation options - Click on “Yes, I want to cancel” - Receive a cancellation notification (on screen and via mail)
You may always re-activate your account by entering Subscription Info page and clicking on Re-activate subscription.
What is the difference between registered and premium club members? Unlike regular registered players, Premium club members enjoy the exclusive and exiting benefits tailored to their spirit and passion for trivia in all of its shapes and forms. Among those benefits, offered only to Triviaonnet Premium Club members you may find these thrilling features: - Premium Games - special game formats such as Jackpot 21!, Ultimate 15, Excellent 11 and many more. - Sneak Previews – previews and prior access to the newest games. - Unique Categories - questions and categories created solely for Premium Club members. - Special Events – games and tournaments in varying categories that can include significant cash prizes. Free rolls are also part of the Special Events taking place regularly. - Advancing Skill Level - climb the ladder all the way to become a trivia Guru. - Unlimited Play Money- receive automatic top-ups when you run out of your own play money (YA).Will I still be able to play free games if I do not want to upgrade my membership?YES! Free games are offered to registered players at Triviaonnet all times. However, Premium Games such as Jackpot 21!, Ultimate 15 and many more as well as unique categories are open to Triviaonnet Premium Club members only.To read more about it please click on “Upgrade Now” in the games lobby.How can I find games open for Premium Member only?In the games lobbies, games that are exclusive to Premium Club Members will only appear to non Premium Club Members with a lock icon in the games menu. Premium Club members spot these games by a yellow star icon located in the games menu located next to the max skill level.
Where can I find unique categories?In the games lobbies, games that are exclusive to Premium Club Members, including unique categories will only appear to non Premium Club Members with a lock icon in the games menu. Premium Club members spot these games by a yellow star icon located in the games menu located next to the max skill level.
What are the payment options for subscribing to the Triviaonnet Premium Club?Payments to the Triviaonnet Premium Club are made through ProVault processing service. Pro-Vault accepts payments from all major credit cards (for a full list of cards click here) and PayPal e-wallet account holders. Credit/Debit cards ProVault accepts most credit and debit cards. To make a credit or debit card payment, simply select in the subscription page your preferred Subscription Plan and your preferred payment method and hit the “Next” button. Fill in the payment request. After completing the form click the Submit button and your request will be processed within seconds. If successful you’ll immediately receive a membership confirmation page. If there’s any problem with the information provided in the form, an error message listing the fields containing invalid information will appear on the top of the payment form. Verify your information and resubmit the request. In case a processing error occurs, an error page will explain the nature of the problem. If you’re unable to carry out the payment successfully please contact Customer Service for assistance.PayPal PayPal account holders can use their PayPal account to perform payments in ProVault processing service. If you are not a PayPal account holder and wish to be one, click here. To make a PayPal payment simply select in the subscription page your preferred Subscription Plan and the PayPal payment option and hit the “Next” button. In the PayPal payment form, fill in your PayPal account email. Click Submit to send a transaction request form ProVault processing service to the PayPal service, simultaneously you’ll be redirected to the PayPal service to approve the transaction. Once approved, PayPal informs ProVault processing service and your Premium Club membership will be confirmed. Please note: PayPal payment requests not verified on the PayPal service are regarded as In Process which will change to Cancelled after 3 days. If the payment amount request is greater than your PayPal account balance at the time, the entire transaction will be canceled by PayPal and a corresponding message will be displayed on screen. How can I report an incorrect question or answer? Please inform us at Support@TriviaOnNet.com should you find any mistakes. We are always happy to recheck the questions and reimburse our members on a case by case basis. How do I know how many people are playing the game besides me? On the right side of each game screen you will find all the game information you need: the prize to be won, your status and a list of players in the game. Who do I compete against? You always compete against other players, never against the house. What happens if I get disconnected while playing? Game sessions will be reviewed on a case by case basis. How do I deposit money? Click on the "Cashier" button located on the top right-hand corner of the any page on the website. Choose your preferred payment method; continue the registration process and deposit. How do I know your site is safe? TriviaOnNet.com uses the latest in sophisticated encryption technology and provides a secure playing environment to all its members in the Trivia Community. All transactions are documented and verified by "VeriSign" – a leading provider of SSL technology. How do I know if my money has been transferred? Your updated balance will be displayed on the right-hand corner of the cashier A confirmation email will be sent to you once the deposit is completed. What is the minimum deposit sum? The minimum deposit sum is $25. What is the minimum withdrawal sum? The minimum withdrawal sum is $25. What is the maximum withdrawal sum? There is no maximum withdrawal. Why is my withdrawal request declined? Withdrawal requests are subject to a process of authorization. Members will be notified concerning their transactions on a case by case basis.
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